Introduction
At East Pets LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.
By using our website, you agree to the practices described in this Privacy Policy.
Company Information
East Pets LLC
Website: https://eastpets.com/
Email: support@eastpetsllc.shop
Phone: +1 646-360-2547
Address: 1193 1st Ave, New York, NY 10065, United States
Information We Collect
We may collect the following types of information when you use our website:
Personal Information
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information processed securely through Stripe
Non-Personal Information
- Browser type
- Device information
- IP address
- Website usage data
- Cookies and analytics information
How We Use Your Information
We use collected information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve website performance and user experience
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
We do not sell or rent customer personal information to third parties.
Payment Security
All payments are securely processed through Stripe. East Pets LLC does not store full credit card or payment information on our servers.
Stripe uses industry-standard encryption and security measures to protect customer transactions.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic and performance
- Enhance shopping experience
Users may disable cookies through their browser settings, although some website features may not function properly.
Sharing of Information
We may share customer information only with trusted third parties necessary to operate our business, including:
- Payment processors (such as Stripe)
- Shipping carriers and logistics providers
- Website hosting and technical service providers
These third parties are authorized to use information only as necessary to provide services on our behalf.
Data Protection
We implement reasonable administrative, technical, and physical safeguards to protect customer information against unauthorized access, disclosure, alteration, or destruction.
However, no online transmission or storage system can be guaranteed to be completely secure.
Customer Rights
Customers may have the right to:
- Request access to personal information
- Request correction of inaccurate data
- Request deletion of personal information where legally permitted
- Opt out of promotional communications
To make any privacy-related request, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. East Pets LLC is not responsible for the privacy practices or content of external websites.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
East Pets LLC reserves the right to update or modify this Privacy Policy at any time. Changes become effective immediately upon posting on this page.
Customers are encouraged to review this policy periodically.
Contact Information
If you have questions regarding this Privacy Policy or your personal information, please contact us:
East Pets LLC
Website: https://eastpets.com/
Email: support@eastpetsllc.shop
Phone: +1 646-360-2547
Address: 1193 1st Ave, New York, NY 10065, United States